What our Customers say...


Kind and efficient.

SERVPRO was amazing. Our basement flooded from a burst pipe and the first company who showed up was very sketchy. I was already experiencing a terrible situation and this dude was not making it better. I sent the guy away and called SERVPRO. They were professional from the moment they answered the phone all the way they the billing process. Justin and his team, Chandler and Adam, gave me so much piece of mind. They explained their process, worked swiftly, and were always extremely friendly. Even told my dog bye on their last day of cleanup. They were always on time and gave clear expectations on what to expect next. I would recommend this team and SERVPRO to anyone looking for help.

Serve Pro was very quick to respond and the follow up was extremely professional.
Kyle and his crew were very professional and courteous. They took the time to explain all the work they performed and answered all the questions we had about the possibility of mold. They assured us that everything they did would prevent it in the future.

Used several carpet cleaners over the years, but John and Patrick did the best by far! Thank you!

Mr Wright cares about his customers he wants to resolve there issues if it is not in his scope of work he will refer it to a qualified contractor.

Highly efficient teams, very good on communication.  


Very professional and thorough. I wouldn’t hesitate to call Mr. Wright and his crew again in the future if the need would arise.

The Hamilton SERVPRO team helped my family after Hurricane IAN hit SWFL at a CAT 4 and demolished the area. They were very responsive and treated us like family. They checked on our home multiple times to make sure the water damage was drying and no mold was growing. I don't know what we would have done if they didn't show up. There are so many scam companies or unlicensed contractors that show up when a natural disaster hits an area. Seeing all of their green trucks around Cape Coral, FL was a relief and very appreciated in the lowest moments in our lives. It was comfort to us that we had such an amazing company on our side watching out for us and taking care of our home. There is no other company I recommend to help you with disaster strikes.

This is my second time using SERVPRO and both times John and his crew responded to my drain backup. They removed the damaged materials and sanitized my basement. John was very professional and informative and I will continue to recommend SERVPRO to my friends and family members.

A clogged drain caused damage to the room below. SERVPRO was prompt and thorough, everything was dry in a matter of days and we felt we were in good hands. Thanks

Amazing group of people who care about their customers and doing a great job for them.  

This team was excellent from the start. Great communication and quality of work. I would recommend them to anyone.

John, Kyle and co are outstanding. Incredibly professional and caring, an awesome company to work with.

Amazing company, and group of guys. You can tell they care about the quality of work and communication. 10/10 recommend

Justin, Chandler, and Adam could not have been more professional and attentive to details. with a water line breaking, I was highly anxious and dismayed and this team came in and immediately went into action. They took care of every detail to get the water out, save my stuff and restore my home. It took a week but they made sure we were fully taken care of and then did all the interface with insurance to support the claim. As individuals, they were kind, thoughtful and friendly. Even going above and beyond and cleaning out some clogged gutters. I couldn’t be happier with how the worked and interacted with us.


John and his crew were exceptional.

John was amazing when coming out to take a look at some mold I thought was going to need heavy work but thankfully didn't. His team also did an amazing job on the carpet cleaning they did for me.

Justin, Adam, and Chandler were great to work with. They were professional, responsive, courteous, punctual, and flexibly worked around our schedules. We appreciate all they did and would highly recommend them!

Kyle Brewer and his team are top notch. Professional and courteous with our tenants and a great team to work with. I would recommend Kyle and his team for any work SERVPRO can provide. Thank you to Matt and Brandon for taking care of getting them onsite within hours. Amazing service!

I just wanted to reach out to you to thank you so much for cleaning our carpets.  Your company did a fabulous job and we intend on using your company in the future if needed!

I just want you to know you have the kindest men working for you.  Everyone that came out has been awesome.  Today I had Austin Wiseman, Alex Duffel, and Isiah Phillips. They were kind, respectful, funny, hard workers (Isaiah never stopped), listened to what I said, helped me understand things going on, and even were quiet when I asked them to be because my dog is not up to par, he's a barker.  Today, not so much thanks to them.  But I just wanted to recognize them for their work today. I'd be happy if it was them until it's done, as they already know what it's like down there and I am comfortable with them. Thank you!

Excellent service, excellent workers. Hoping I do not need your service again...but if I do...SERVPRO will be my first call!

Five stars! Awesome team got my house back to normal after a water leak in the kitchen.

This is by far the best SERVPRO office to use in Ohio. The Owners, office staff & team take pride in their fire & water clean up & restoration. They also are opening a new office in Hamilton Ohio. I highly recommend using these two offices!

Great response Jacob & Alex were very professional and helpful.

Utilizing the latest in technology, SERVPRO is always prompt to respond to emergencies. Patrick and Brandon will take good care of you. I recommend without reservation.

Having mold in you house is terrible! SERVPRO was awesome, efficient and polite!  Thank you for your hard work!

Thank you SERVPRO for helping us get our house restored fast!  These guys are awesome! 

We had a great experience with SERVPRO.  We could not have done the work without them.  Great work!

When heavy rains caused flooding in our house, SERVPRO was fast and reliable.  Thank you for getting our home dry and clean! AMAZING!!

We had a great experience after a storm hit our area unexpected.  I am very impressed with the level of service and the urgent response time.  Thank you.

Our fire was devastating, thank you to the team of workers from SERVPRO.  They helped us get back in our home quickly! Friendly, helpful and professional!  

When our plumbing system failed and flooded our offices SERVPRO showed up and worked quickly to get things back to normal.  Thank you!  Very impressed!

SERVPRO was amazing!  They responded to my call quickly and they were very professional!  Thank you SERVPRO!

We could not have asked for a better company for our restoration emergency.  They were very polite and respectful.  They went out of the way to ensure our home was safe and back to normal.

SERVPRO was fantastic to work with.  I am very impressed with the professionalism.  Very satisfied. 

We were very satisfied with the work and rebuild from SERVPRO.  They responded to our home and treated us if we were one of their own. Thank you!

Thank you for the great work.  We are very impressed with the rebuild.  The team arrived promptly and began clean up procedures.  Very satisfied.

SERVPRO was great to work with.  I am very impressed with the level of customer service.  They responded quickly and we were able to get our company back up and running in no time. Thank you.

We could not have asked for a better company to use for our restoration needs.  They were very professional and polite.  I am very impressed with the work done and how we were able to get our business back up and running quickly. 

SERVPRO is a great restoration company to work with after our fire loss.  They were very professional and polite.  We could not have asked for a better experience. 

I am very impressed with the work done by SERVPRO. I am very impressed with the level of customer service.  They treated our home as if it was their own.  

We had a great experience with SERVPRO.  I am very impressed with the level of service and could not have done the work without them. Thank you. 

Thank you for the great work.  We couldn't have asked for a better experience.   I am very grateful for a wonderful team who was very respectful. 

We had a great experience with SERVPRO.  They were very professional and polite.  I was very impressed with the level of service.  Thank you. 

SERVPRO of East Central Cincinnati seriously saved our home during the past few days, Jake andthe crew were moreconcerned with more possessions than I was. Thank you for saving my family heirlooms.

I couldn't be happier with the professionalism and dedication SERVPRO ECC used during our loss and completely impressed with the amount you were able to dry and save.

We had a mild flood and SERVPRO of East Central Cincinnati came through like a champ! Scott and Dominic were great! Professional, kind and calming.I couldn't have asked for a better experience when things were going very wrong.

SERVPRO provided awesome service the workers were very courteous and friendly.

SERVPRO of East Central Cincinnati is an excellent company. I would do anything for Jim and of coursehis employees.

Thanks SERVPRO for saving our New Years Eve! Your speedy arrival and friendly service was much appreciated!

The crew was more professional than a previous crew we had dealt with a few years ago. They were quick, clear, and responsive to questions. There's a lot to be said for common courtesy and that they were.

Great job would not go anywhere else, very happy thank you SERVPRO

I didn't know they were open and available 24 hours a day. I probably wouldn't have called them in the middle of the night. But when I called them it was not long after hanging up that they showed up with about 10 people and helping me figure out who to call and what else I needed done. This was the best crew ever and will never call anyone else. They are the best, very helpful and friendly. I feel like they are a one-stop shop. Thank you Pat and Liza and your whole crew you are the best.

SERVPRO of East Central Cincinnati is a great restoration company to do business with. They always put their customers first.

SERVPRO made me feel at ease and crew was very professional

The traveling crew with SERVPRO really hit a home run taking care of my property after having a frozen pipe burst in my kitchen. John, Jeff, and Scott took care of the damage quickly and without problems. They are true professionals....

Thanks guys!!!

We called SERVPEO at 2:30 in the morning after having 50 gallons of water destroy one ceiling and two floors. The owner called us back personally and he had a team over here in under an hour. Art and Scott were professional and explained what they were doing and why. They came back daily until we were completely dry. We are another satisfied customer and will recommend their services.

We had our carpets cleaned by Dominick for our big Easter dinner this weekend and WOW !!! Between our German Shepard and our child, I can't believe he was able to make them look brand new. He arrived early (punctuality is huge for me), was extremely friendly and was done in about 30 minutes..

The crew from E.C.Cincinnati traveled over 16 hours to come and help our community with clean up after devastating flood event. Scott was relaxed calm and in control which made me feel at ease in a situation I was not prepared to be in. They were able to clean up and dry out my home in no time flat.. Thank you SERVPRO

I got my carpets and tile cleaned by Dominic. He was very friendly and helpful. Everything was done very quickly in about an hour and a half. My carpets looked so clean and new and my tile looked awesome. Will definitely be calling them again!

Dominic just left our house! Whole house cleaned and very affordable. Dominic was super nice, very thorough, and very professional!

Look forward to having them back in the future.

Highly recommended!